Terms and Conditions

The following terms and conditions apply to orders made via the Lili Fabrics (UK) Ltd website. If you do not agree to these terms and conditions, please do not use this site.


Orders
Lili Fabrics (UK) Ltd reserve the right to refuse any order. We endeavour to ensure that the products listed are available, however we cannot guarantee that all products shown on the website are currently in stock. Please ensure that you order enough to complete your project as there may be times when the fabric cannot be repeated.


Errors and Pricing
Whilst every effort is made to ensure that all information on the website is accurate, errors may occur. If a price error is made we maintain the right to refuse, cancel or refund any orders placed at the incorrect price. Please also note that even though we have made every effort to accurately display colours on the website, these will be affected by the settings of the PC monitor on which they are viewed. All prices include VAT at the prevailing UK VAT rate.


Payment
Payment for all products must be made in advance using SagePay. Delivery Delivery charge is £5.00 per order for addresses in the UK and we will endeavour to have your order delivered within 5 to 7 working days or 10 to 14 days for nets that require alteration. Orders being sent to areas outside the UK will incur a further delivery charge and may take longer to arrive. All deliveries are subject to stock availability. For orders over £50.00, delivery will be free. All orders will require a signature as proof of delivery. If we are unable to meet this timescale we will inform the customer and agree a longer period, offer an alternative product or a full refund.


Returns Policy
We cannot refund any goods that have been cut and processed by us. Similarly all goods which have been cut or processed by the purchaser will have been accepted by the purchaser and therefore cannot be returned or exchanged. Any claim in respect of faults in the goods supplied, where the claim has not been made within 14 days of receipt, will be dealt with on the basis that the goods have been accepted by the purchaser, and therefore cannot be rejected.


Copyright
Images, text and design layout may not be downloaded, copied or modified.


Privacy Policy
Lili Fabrics (UK) Ltd. only collect the information needed to process your order. Your personal information, needed for payment and delivery of goods, is collected by SagePay secure processing and only the data required to fulfil and dispatch your order are passed to us. We do not receive or need any banking or credit/debit card details. We pass customers' name, address and email details to our logistics partners in order that they may deliver the goods. We do not disclose customer details to anyone else. Use of Cookies Cookies are small data files which are placed on your computer or other device used for web browsing. This website uses essential cookies to keep track of the contents of your shopping cart and to store information required during the purchasing and checkout process (excluding Payment Information which is securely handed by our 3rd party payment processors), and to collect information. Please note that cookies are not harmful to your computer. We do not store personally identifiable information such as credit or debit card details in cookies that we use. You can adjust settings in your web browser to control the level of cookies usage on your computer. If you block essential cookies, you may be unable to place orders or benefit from the other features that use cookies.


Statuatory Rights
Your statutory rights as a consumer are not affected by these Terms and Conditions. Advice on net curtains All curtains have a standard tolerance of +/- 2% on both width and drop. When choosing your net curtains, you will need to decide on the amount of gather needed to enhance their appearance. We recommend 2 to 2 ½ times the width of the window to achieve the maximum effect.


Trademarks
All trademarks, service marks and trade names of Lili Fabrics used in the site are trademarks or registered trademarks of Lili Fabrics (UK) Limited.Lili Fabrics


Third-Party Links
In an attempt to provide increased value to our visitors, Lili Fabrics may link to sites operated by third parties. However, even if the third party is affiliated with Lili Fabrics, Lili Fabrics has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Lili Fabrics. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Lili Fabrics seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).